THN-CS-FR-01 Rev 03

Service and Printing Quality Questionnaire

Company: Date:
Telephone No.: Fax No.:

Opinion
Very Good
Good
Moderate
Need Improvement
No Comment
     Comments

   Image

            
- Company awareness

           
   Coordinate In-Outputs Files          
- Project / work response
- Convenience

           
   Digital Prints Outputs
            
- Project / wrok response
- Correctness of imposition and components

           
   Colour Proof Outputs            
- Correctness of Colour
- Sharpness of Colour

           
   Press
            
- Correctness of Colour
- Correctness of details comparing with d/p and proofs

           
   Post-Press
Perfect   Saddle-stitching   Sewn   No Opinion		  
Brochure   Leaflet   No Opinion  
- Spine quality
- Quality

           
   Finishing
PVC Lamination   UV   Varnishing   No Opinion		  
- Quality

           
   Delivery
            
- On time deliverable
- Correctness of quantity

           
   Service
            
- Account Executive
- Messengers
- Accounting Staff
             
Other printing-related falses in the publication
The problem previously commented has been solved
Other comments

Name: Position:
    
    

Customer Relation
         Tel.0-2954-2799 # 6355, 6364, 6381
         Fax 0-2954-2800, 0-2954-2802